Welcome to ASMA RASHED VESTIDOS LADIES TAILORING. This Delivery Policy outlines the terms and conditions for the delivery of our products within the United Arab Emirates (UAE) and the Gulf Cooperation Council (GCC) countries. By making a purchase on our website (https://www.asmavestidos.com/), you agree to the terms of this Delivery Policy.
1. Delivery Service
We use a third-party delivery and fulfillment company to handle all our deliveries. This ensures that your orders are delivered efficiently and reliably.
2. Delivery Times and Costs
United Arab Emirates (UAE)
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Delivery Time: 2 – 3 business days
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Delivery Cost: 50 AED
Gulf Cooperation Council (GCC) Countries
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Delivery Time: 3 – 5 business days
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Delivery Cost: 120 AED for the first kilogram (1 kg)
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Additional Weight Charges: 25 AED per additional kilogram (kg)
3. Delivery Process
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Order Processing: Orders are processed within 1 – 2 business days after receipt of payment.
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Shipping Confirmation: Once your order is shipped, you will receive a confirmation email with tracking information.
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Delivery Attempts: Our delivery partner will attempt delivery to the address provided at the time of purchase. Please ensure that the delivery address is accurate and complete.
4. Delivery Issues
If you encounter any issues with your delivery, such as delays or damage, please contact us immediately to resolve the matter. You can reach us via:
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Email: support@asmavestidos.com
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Contact Page: Contact Us
5. Additional Information
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Customs and Import Duties: For deliveries outside the UAE, the recipient may be subject to import duties and taxes, which are levied once a shipment reaches the destination country. These charges must be borne by the recipient.
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Delivery Restrictions: We deliver to all GCC countries. If you are located outside these regions, please contact us to discuss potential delivery options.
6. Contact Us
If you have any questions or concerns regarding our Delivery Policy, please do not hesitate to contact us:
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Email: support@asmavestidos.com
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Contact Page: Contact Us
Thank you for choosing ASMA RASHED VESTIDOS LADIES TAILORING. We look forward to serving you.